Pagoda SL Group
W113 Pagoda SL Group => Body, interior, paint, chrome, and cosmetic items => Topic started by: RAY on April 21, 2017, 18:43:15
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I have contacted both of these suppliers for leather samples via there websites and neither has responded in any way, shape or form let alone sent samples. Does anyone know a direct contact email address for someone at these companies.
On the other hand I contacted KHM Cabrio in the same way, had an acknowledgment email within 24 hours and samples arrived in 36 hours.
Well done to them.
Ray
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I have dealings with John at GAT all the time. He is VERY busy but provides excellent service and the quality is excellent
His direct email is :germanautotops@yahoo.com
You can tell him Steven from NY recommended him
Regards
Steven
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I also had good experience with German Auto Tops
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KHM have always been good to deal with for me and an excellent product.
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I can honestly say that John at GAT is very busy but just keep trying.
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I was lucky to get samples from GAT overnight at no expense to me, great people. The story with GAHH they could care less! Never got the samples I requested and when I finally did ( Gernold had to step in at this point) they were all wrong. In the end the leather came from Veteran.
http://www.veteranco.com/
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Thank you guys for all your comments and thank you Steven for John's ( GAT ) direct email, i,l send him a request this afternoon.
Interesting that there was only one comment about GAHH and it was very negative, don't think i,l bother. I always think if you have to try that hard and spend that amount of time to give them your hard earn't money then they don't deserve it. Shame. Just my opinion though.
Ray
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Wow, Sent my email to John ( GAT ), had a reply back within 30 mins ( on a Sunday ) samples in the post tomorrow.
Impressed !
Thanks Steven, its not all what you know but who.
Best
Ray
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.... I always think if you have to try that hard and spend that amount of time to give them your hard earn't money then they don't deserve it. Shame. Just my opinion though.
Ray
Ray,
while I share your sentiment I believe you should also consider the other side. GAT is a small family run company and in order to stay in business they have to sell a lot because the profit margins are very small. Just take a look at the prices for new carpet kits on eBay and you'll see the problem.
Thus the owner has to decide whether to spend about an hour to send samples to far away UK - and pay $5 for postage - fully knowing that he can't compete with Eurozone manufacturers on price alone because of shipping costs. His material is not different from what others supply because everyone buys from the same wholesalers. His only margin for success is the quality of the workmanship that he and his employees put in. But he cannot easily mail that, or can he??
But as you just posted, he did send you samples anyway hoping that his service will convince you to pay perhaps a bit more of your hard earned Pounds and buy from him. ;)
FYI, GAAH also used to be a family run business until they were acquired by ARGENTA, an investment company in Texas, which subsequently also bought up Robbins Auto Tops and combined the two: http://argentalp.com/?page_id=390
They are now in the business of manufacturing and selling tops for mostly current cars and have very little interest in oldtimers.
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Fair point, well made Alfred. Thanks for the insight on the business's.
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i have reached out the GAHH several times in the past 3 weeks via phone, email etc with no response.
I asked my upholstery shop about it and they are even having a hard time getting GAHH to respond.
GAHH won some award a while back and since then they have been hard to get a hold of.
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just go off the phone with Heather at World Upholstery. 2300 bucks for the entire interior kit for my 230 sl. includes new door panels w hard pockets.
not bad.
cant even get a hold of GAHH
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Yes, i saw something about that award, think it was the top award for how to loose customers !
Ray
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John at GAT will probably beat that price --call him (818) 766-9511
he is a member of our group : GAT1987
Regards
Steven