Pagoda SL Group

Off Topic => Way Off Topic => Topic started by: mdsalemi on December 09, 2010, 13:04:16

Title: Is the customer always right? From the Mechanic's perspective...
Post by: mdsalemi on December 09, 2010, 13:04:16

http://www.xtranormal.com/watch/7452561/

For those that think having the most things, at the cheapest possible price, and not paying properly for someone's time might make you a better person.  NOT!  I suspect that most mechanics here have dealt with someone like this before...

Title: Re: Is the customer always right? From the Mechanic's perspective...
Post by: hauser on December 09, 2010, 14:09:17

Mike, that was great!  My first laugh of the day.  Thanks for posting this.

Title: Re: Is the customer always right? From the Mechanic's perspective...
Post by: scoot on December 09, 2010, 17:12:19

Very amusing. 

Title: Re: Is the customer always right? From the Mechanic's perspective...
Post by: Witt on December 10, 2010, 00:04:52

.....no, not really amusing much to close to the truth......as any mechanic can verify......but I would never have talked to a costumer that way, but I would have THOUGHT the same thing but gotten rid of that guy more elegant......but the temptation was always there......

CHEERS !
WITT !

PS: I am retired now.

Title: Re: Is the customer always right? From the Mechanic's perspective...
Post by: Jonny B on December 10, 2010, 03:21:06

Mike,
I will be forwarding this to my MB mechanic friend (whom you have met). It is way too close to the truth and I bet he has seen this at the MB dealership more times than he would care to admit.

Title: Re: Is the customer always right? From the Mechanic's perspective...
Post by: mdsalemi on December 10, 2010, 19:34:09

While WE are focusing on the sad reality of it all, and the bad language, I think the website is from some firm that does "text to video" animation...!!!

Title: Re: Is the customer always right? From the Mechanic's perspective...
Post by: al_lieffring on December 11, 2010, 02:01:17

Our shop in Kansas City we found out was constantly being reported to the "Call For Action" team at a local TV news station, several times they sent in a "test car" to find that we would make an accurate diagnosis, repair it correctly and for a reasonable price.
A danger sign that I found to look out for was if a new customer came in and talked about how the last garage he was at is a bunch of idiots, just out there to rip people off. I found that they would always leave dis-satisfied then add our name to his list of incompitants then go off to the next shop down the street.

Vendor Caveat!