Marcus:
I am not sure, if it is the sender or the carrier...
Last year I ordered a set of DVDs from PBS. They came from Hudson, Ohio, where their fullfillment center is. 20 minutes from my home.
The package went to some place in Central Ohio, then to Toledo, then to Michigan. It finally arrived here 12 days after it left the facility..
I keep hearing complaints that USPS is running in the red. That must cost something???